Accessibility

Accessible entrance and moving around the Museum

Accessible entrance to the Cable Factory Glass Courtyard is from the Kaapeliaukio side of the building. The automatically opening door is located on the extreme right. The button for the door can be found on the side wall. A ramp (gradient approx. 8%) leads from the Tehtaanmyymälä to the museum lobby. The automatic gate at the top of the ramp is opened by a QR code from the ticket office.

The guard will be happy to assist when needed (tel. +358 (0)40 1922 300). Admission is free to personal assistants and carers of visitors with disabilities.

The Museum is located on the 2nd floor with lift from the ground level. The exhibition galleries are accessible for the most part. The exhibition guide will assist you through accessible passages and arrange the stage ramp at the Arkadia Theatre if and when needed. (Ramps are not suitable for all wheelchairs.)

Guide and assistance dogs

Guide and assistance dogs are welcome in the Museum.

Services for visitors with visual impairment

A guide to assist you during your visit is available, please book in advance (by e-mail: milla.kortemaa@teatterimuseo.fi)

Hearing loop

There is no hearing loop fitted at the Museum.

Accessible parking for visitors with disabilities

Two accessible parking spaces are located in the court yard of the Cable Factory, near the staircase D. Parking here is limited to four hours. The width of the spaces is 295 cm and 305 cm. Along Tammasaarenkatu there are two accessible parking spaces paraller to the street.

Toilet facilities

The accessible toilet is located in the museum lobby. There is free space on both sides of the toilet seat. The toilet on the second floor of the museum is also otherwise accessible, but the doorway is 81 cm wide. There is free space on the right side of the toilet seat.

Principles for a safer space

The museum does not tolerate discrimination or harassment. We are all responsible for the safety of the space and contribute to it through our actions. Let’s create a supportive and safe atmosphere and let’s all look after each other. Read about the principles of a safer space!

Website accessibility

We are committed to improving the accessibility of our digital services, constantly working to better serve our customers. The website was launched in December 2025, some of the content is older. There may still be accessibility gaps, especially for previously published content, but we are constantly updating and improving the situation. Feel free to send us feedback if you find any gaps on our site! You can find the accessibility statement here.